To ensure reliable service for all users and to protect the stability of our AI systems, all Articulate plans are subject to this Fair Use Policy.
Our goal is simple:
Articulate plans operate using credits.
Current usage costs:
Credits may be obtained through:
Unused credits do not expire.
As long as sufficient credits are available, users may continue using the service normally.
To maintain fair access for everyone, the following behaviours are considered misuse:
Examples of misuse include:
If unusual activity is detected, we may contact the account holder for clarification.
Parent subscriptions are intended for normal home learning use.
Each subscription may be used by:
When submitting work for multiple children, parents should include the child’s name and class where possible.
Parent subscriptions are not intended for:
Schools and tuition centres should use our dedicated School / Tuition Centre Plans.
We will not immediately suspend accounts.
In most cases we will:
In extreme cases involving abuse, fraud, or automated misuse, access may be temporarily restricted.
This policy helps us:
If you are using Articulate for genuine learning within your household, you are unlikely to encounter any Fair Use issues.
The policy exists primarily to prevent abuse, automated usage, and commercial misuse.
Articulate uses a credit system.
Current usage costs:
Your subscription or credit purchase provides credits that can be used whenever needed.
Credits do not expire.
No.
Purchased credits and subscription credits do not expire.
Any unused credits remain in your account until they are used.
Yes.
Children within the same household may share a subscription.
When submitting work for multiple children, please include each child's name and class where possible.
No.
Parent subscriptions are intended for home use only.
Schools, teachers, and tuition centres should use our dedicated School / Tuition Centre Plans.
There is a dedicated Web version that does not require WhatsApp built specifically for Schools and Tuition Centres usage.
No.
Credit purchases and subscription purchases are non-refundable.
Normally, nothing.
If our systems detect unusual activity, we may contact you to verify that the account is being used for genuine educational purposes.
Accounts are not automatically suspended simply because of high usage.
To:
Student uploads are stored temporarily in secure Microsoft Azure storage.
Uploads such as:
are automatically deleted after approximately 60 days.
We do not retain student data longer than necessary to provide the service.
